Est. 2024
Est. 2024

Learn about our Jurnii

My journey in the world of customer experience began years ago, leading UX teams for global operators. I saw firsthand the immense time and resources businesses poured into manual research, trying to grasp what users were doing and feeling. It was slow, expensive, and often outdated. From that deep understanding of the problem, Jurnii was created.
Book a demo with our CEO
Book a demo with our CEO

Trusted by leading businesses

Technology with a Mission

We're on a mission to transform how agencies and brands gain insights, making world-class UX intelligence instant and readily available to everyone.

Simulate Real Users

AI agents replicate real user journeys worldwide, testing end-to-end experiences.

Intelligent Data Collection

Automatically collects, maps and organizes over 1000+ UX and commercial data points.

Benchmarking & Insights

ML models analyze performance gaps against industry standards and generate specific, tailored recommendations immediately.

Real-time Dashboards

Track competitors in real-time with interactive dashboards, get instant alerts for competitor changes and market opportunities.

Meet the Jurnii Team

Fraser Dunk

Founder & CEO
Leads the company with a clear vision, guiding strategic growth and fostering innovation to ensure long-term success.
Personal site
Personal site
LinkedIn
LinkedIn

Mitch V.

Chief Operating Officer
Drives innovation efforts, exploring new technologies and strategies to keep the company ahead of industry trends.
Personal site
Personal site
LinkedIn
LinkedIn

Tristan Dexter

Chief Experience Officer
Creates beautiful, innovative, and functional designs that effectively communicate the brand and engage the audience.
Personal site
Personal site
LinkedIn
LinkedIn

Our Expertise

Digital CX Expertise

We have unique comprehensive and leading backgrounds in Digital Customer Experience.

Global Experience

We have worked within some of the world’s biggest companies, with experience in-house at agencies and start-ups.

Proven Approaches

We have developed tried and tested approaches to Digital CX that are proven to work, across multiple industries.

Commercial Impact

We are commercial operators responsible for £10s-of-millions in increased revenues.

Leadership & Scale

Our expertise is focused on defining appropriate, pragmatic and measurably effective CX programs for leading digital companies.

Effective CX Programs

Our expertise is focused on defining appropriate, pragmatic and measurably effective CX programs for leading digital companies.

AI is just a tool - People give it power. Jurnii is supported by a global network of freelancers

Jurnii Studio’s services are powered by senior-level CX and UX strategists, analysts, and researchers. Empowered by Jurnii AI's insightful analysis tools, our experts plug directly into your team or workflow. You get elite strategy and execution, fractional in time, but full in impact.
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Book a call
Get in touch
Get in touch

Unlock potential, Jurnii AI's UX/UX audits and Jurnii Studio's Fractional UX Design Services

Jurnii AI

Transform weeks of manual audits into minutes of actionable intelligence with Jurnii AI, empowering your CX, UX, and Product teams to move faster.

UX Benchmarking & CX Analysis
UX Benchmarking & CX Analysis

Jurnii Studio

Flexible, on-demand expertise in design, analytics, and research. High-level support scaled to your projects, delivered as needed, without the cost of a full-time hire.

Fractional On-demand Design
Fractional On-demand Design
Vetted expertise
Trusted on-demand network
Rapid discovery & iteration
CX & CRO analysis